Privacy Policy
Last updated: March 15, 2025
Overview
talorivenqus ("we," "our," or "us") operates talorivenqus.com and provides spreadsheet financial management services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.
We understand that financial information is particularly sensitive, and we are committed to protecting your privacy while providing you with valuable spreadsheet financial management tools and educational resources.
Information We Collect
Personal Information
When you use our services, we may collect the following types of personal information:
- Name, email address, and contact information when you create an account
- Financial data you input into our spreadsheet tools (income, expenses, budgets)
- Payment information for subscription services (processed through secure third-party providers)
- Communication preferences and customer service interactions
- Professional information if you apply for career opportunities
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and general location information
- Browser type, device information, and operating system
- Pages visited, time spent on site, and navigation patterns
- Cookies and similar tracking technologies
- Error logs and performance data
How We Use Your Information
We use your personal information for legitimate business purposes, including:
Purpose | Legal Basis | Data Used |
---|---|---|
Providing spreadsheet financial tools | Contract performance | Account, financial data |
Customer support | Contract performance | Contact info, usage data |
Service improvements | Legitimate interests | Technical data, usage patterns |
Security monitoring | Legitimate interests | IP address, device info |
Marketing communications | Consent | Email, preferences |
Data Sharing and Disclosure
We do not sell your personal information. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are bound by strict confidentiality agreements and may only use your information as necessary to perform their services.
Legal Requirements
We may disclose your information when required by Canadian law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate fraud or security issues
- Enforce our terms of service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any such change in ownership or control of your personal information.
Your Privacy Rights
Under Canadian privacy law, you have several important rights regarding your personal information:
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate or incomplete information. We will respond to such requests within 30 days.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time. This includes opting out of marketing communications or closing your account.
Data Portability
You may request a copy of your financial data in a structured, commonly used format. This allows you to transfer your information to another service provider if desired.
Complaint Process
If you believe we have not properly handled your personal information, you may file a complaint with the Privacy Commissioner of Canada or your provincial privacy commissioner.
Data Security and Retention
Security Measures
We implement comprehensive security measures to protect your personal information:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal information
- Secure data centers with physical and environmental controls
- Regular backups with secure storage and recovery procedures
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:
- Account Information: Retained while your account is active, plus 7 years for tax and legal purposes
- Financial Data: Retained for the duration of your subscription, with secure deletion upon account closure
- Marketing Data: Retained until you opt out or withdraw consent
- Technical Logs: Retained for 2 years for security and performance monitoring
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and gather analytics data. We use the following types of cookies:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and maintaining your login session.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience. You can opt out of analytics tracking through your browser settings or our cookie preferences center.
Marketing Cookies
With your consent, we may use marketing cookies to deliver personalized advertisements and measure their effectiveness. You can control these cookies through our privacy preferences or your browser settings.
International Data Transfers
While we primarily store and process data within Canada, some of our service providers may be located outside of Canada. When we transfer personal information internationally, we ensure adequate protection through:
- Contractual safeguards requiring equivalent privacy protection
- Verification of adequate privacy laws in the destination country
- Implementation of additional security measures as needed
- Regular monitoring of international service providers
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will:
- Post the updated policy on our website with a new "last updated" date
- Send email notifications to registered users about material changes
- Provide a summary of key changes where appropriate
- Obtain new consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Privacy Questions or Concerns?
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: info@talorivenqus.com
Phone: +1 (613) 832-2503
Mail: 405 Mt Paul Way, Kamloops, BC V2H 1A7, Canada
We will respond to all privacy-related inquiries within 30 days.